Shipping & Delivery Policy | FLIC Luminaries

FLIC Luminaries Shipping Policy


Fast, Affordable Shipping

We know shipping costs matter. FLIC Luminaries are lightweight, but their size can make shipping expensive. That's why we work to find cost-effective shipping options and often absorb a portion of the actual shipping cost ourselves.

FREE Shipping on Orders $100+

FLIC offers FREE standard shipping on qualifying orders of $100 or more within the continental United States.

For orders under $100, shipping charges are calculated based on the order and available shipping options.

No hidden handling fees. The shipping amount shown for your order is intended to keep delivery costs as reasonable as possible.

How Quickly Do We Ship?

We ship orders Monday through Friday and work hard to get orders on their way quickly.

In-stock orders received by 2:00 PM Central Time will typically ship the same business day. During particularly busy periods or for unusually large orders, additional processing time may be required.

Unless a product is marked Out of Stock, it is generally available for shipment.

Shipping Carriers

Standard retail orders are generally shipped using UPS or USPS, depending on the size, weight, destination and most practical shipping option.

Some products or larger cartons may be limited to a particular carrier because of package-size or weight restrictions.

Tracking Your Order

Whenever trackable shipping is available, tracking information is provided to the customer so you can follow your shipment after it leaves FLIC.

Large & Freight Shipments

Large commercial, neighborhood, HOA and bulk orders may be more economical to ship by pallet or commercial freight rather than individual packages.

If you're planning a large order, contact us. We'll help determine an appropriate and cost-effective shipping method.

Using Your Own Shipping Account

For qualifying orders and by prior arrangement, FLIC may be able to ship using a customer's own carrier account.

Please contact us before ordering if you would like to discuss this option.

Alaska, Hawaii, Canada & International Orders

We can arrange shipping to Alaska and Hawaii, as well as occasional orders to Canada and other international destinations.

Because shipping costs and requirements vary considerably for these destinations, please contact us before ordering so we can determine available shipping options and costs.

Special Shipping Instructions

Have special delivery or shipping instructions? Let us know when you place your order.

We'll make reasonable efforts to accommodate special instructions and, when appropriate, include them with the shipping documentation or on the shipping carton.

Shipping Insurance

Additional shipping insurance is not normally included unless specifically arranged and paid for by the customer.

If you would like additional insurance for your shipment, please contact us when placing your order.

Shipping Damage or Delivery Problems

If your order arrives damaged or you experience a delivery problem, please contact FLIC promptly. We'll help review the situation and determine the appropriate next steps with the shipping carrier.

Please retain the original packaging and shipping materials if your order arrives damaged, as the carrier may require them when reviewing a claim.

Questions About Shipping?

Talk to a real person. If you have questions about shipping costs, delivery timing, a large order or special shipping requirements, we're happy to help.

Phone: 1-888-550-3542
Email: info@flicluminories.shop

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CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form and hit SEND.

(888) 550-3542

info@flicluminories.shop

Mon - Sat 9:00am - 6:00pm (CST)